A while back, I published a short video of issues I experienced with Microsoft 365 (MS365):

I thought things were resolved, but yesterday more licensing issues surfaced.

I used MS365 the day before, all was good, yet suddenly now it reports (Unlicensed Product)? Say What!

I’d get a pop-up to “Sign in to get started with Access” even though I was already signed in?

I tried using the dialog multiple time, nothing.

I decided to log out and then back in, nothing.

Tried going into File -> Account and using the “Resolve” button, nothing.

Don’t know how many times I restarted Access, restarted Windows, tried updating things…

I tried various Office applications, Access, Excel, Word, …, to see if there was any difference in behavior, maybe another application would actually allow me to resolve ‘whatever’ the issue was.

Eventually, I got a pop stating “Your Microsoft 365 license will be deactivated soon” indicating July 27, 2024. Hmmmm… So I logged into the Admin console to see that it had an Expiration date of August 2, 2024. Why the discrepancy, no clue!

But even so, if I still had a valid license until the end of July, why was my installation crippled, reporting unlicensed product when it clearly was not. Why couldn’t I do anything. I basically had a paperweight on my hands.

2-3 hours lost for no reason before, out of the blue, it was back operational.

All this to say, this isn’t the first time I faced all sorts of erroneous problems with MS365 license validation and cannot continue to waste countless hours on such stupidities. So I will be sticking for future development to primarily be using 2013 which is stable and doesn’t suffer such continual problems. I will try to complete the menu and slider video on MS365, but the next time I get licensing error will be the end of my work with 365, it is simply too unstable and there is no way to actually get support. The best you can get is a chatbot with whom you simply go in circles and never actually get help from. A trillion dollar company that provides no actual support for their products, not even activation support!!!

What always amazes me is how other subscriptions services I have never experience such issues, only with Microsoft do these problems keep occurring! I have a whole bunch of subscriptions for developments, web stuff … and it is only with Microsoft that this is a never ending battle.