As I had already warned you back in March in my post entitled Bye Bye UserVoice!, Microsoft is doing away with uservoice.
Well, the day finally came for Access and https://access.uservoice.com/ now simply reports “Site Deactivated” and “This site is not currently active” as shown below.
Other Applications
On the other hand, other applications redirect you to MS support pages:
Excel
Offering 4 ways to provide feedback
– Windows Feedback Hub
– Microsoft Tech Community
– Microsoft StoreMicrosoft Excel Team
Word
Offers only offering one way to give feedback
Right Hand and Left Hand Just Can’t Talk To One Another!
Yet again showing just how uncoordinated, non-standardized Microsoft is internally when then can’t even have a common response to shutting down uservoice. Each Team seem to do there own thing on something this simple! How hard is it to create a common message and all point to it. Then again, at least Excel and Word redirect to more information, unlike Access which just provides a useless page with no further information for end-users.
My thoughts on uservoice are well known: great idea, but as usual, left in the hands of Microsoft, horribly implemented. I just don’t get why they couldn’t implement uservoice properly and actually managed it on a weekly/monthly basis to delete the crap, merge common ideas, … It could have been so useful, so powerful. It could have truly empowered users, made them feel as if they were part of the solution, the future of the product. So disappointing.
Why does Microsoft always seem to do things ‘half assed’ (didn’t mean to insult donkeys! 🙂 ) ?
What surprised me though is that they killed this medium without any replacement proving once again the importance Microsoft places on user feedback. Then again, as the numbers clearly showed us in access.uservoice.com A Year In Review, access.uservoice.com Another Year In Review and access.uservoice.com 2020 review Microsoft has never truly listened, so is it truly a loss at the end of the day?
This seems to have become tradition with Access, create features, get people to use them and then kill them. It will be interesting to see what comes next, if anything. I hope they (MS) don’t think the Feedback button is their new communication tool as it is so limiting!