Yes, yet another Windows 10 Bug! It seems to never end. I basically stopped trying to track bugs as I just couldn’t keep up anymore with all the never ending issue with Windows 10 and Office 365 (it could be someone’s full-time job!), but this one directly impacted me when I most needed a functional printer for work and I read many very complex solutions in various forums that I thought I’d quickly share a simpler solution that worked for me. Hopefully this might help someone else out there facing the same issue.
The Problem/Bug
My PC automatically upgraded to Win 10 version 1809 a couple days ago and now I can’t print anymore!
My Printer is still listed and marked as fine, but any print job from any application errs. The Printer status simply states “Error – Printing“. Rebooting does nothing. I tried to find something in the Event Log, but haven’t managed to locate anything relative to printing. There is nothing indicating any error on the printer itself, the red light doesn’t engage and it remain in a ready state, the issue seems to entirely lie with Windows 10.
The solution, for me, was to completely uninstall the printer and then reinstall it.
To remove the printer
Click the Windows key -> Settings -> Devices -> Printers & scanners
Select the printer in question from the list and click on Remove device and follow any onscreen instructions.
To add the printer back
Click the Add a printer or scanner button and follow any onscreen instructions.
I’d like to thank hdhondt from Experts-Echange for providing me with quick support so as to resolve this issue. It was his/her suggestion/fix, I am simply spreading the word.