It would appear, based on a recent CBC report, that HP has had a data breach which has lead to a scam targeting their users.  You can read the full report of what is known by using the link below

Montreal man gives HP failing grade after data breach

Sadly, HP isn’t talking, and according to the above article, nor are they warning their users which leave them prey to these hackers.

If you know anyone that owns an HP, advise them that HP has been compromised and there is a scam going on that specifically targets them.

Always remember, no IT company will ever call you out of the blue! The only reason a company calls you for support is because you initiated the call, otherwise it is a scam!!!