This is one of those IT problems that makes you question your sanity.
Everything looks normal except nothing works.
It started with something completely ordinary. A client downloaded email attachments from Gmail. No strange software. No warnings. No errors. Just files saved into a folder that happened to be synced with OneDrive.
A few minutes later their corporate cloud data was unreachable.
What I later found out is they had been in this position unable to access all their data for well over a week!
The typical troubleshooting, rebooting, … all did nothing to resolve OneDrive didn’t appear to be functional, data was not being synced.
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